By Nafisat Makinde
Abuja’s Eagle Square played host to a landmark event that promises to transform Nigeria’s public service delivery. The Maiden International Civil Service Conference, which took place on June 25-26, 2025, brought together dignitaries, including President Bola Ahmed Tinubu, Mrs. Didi Esther Walson-Jack, Head of the Civil Service of the Federation, and Hon. Imaan Sulaiman Ibrahim, Minister of Women Affairs.
During the conference, President Tinubu launched the AI-Powered Service-Wise GPT, a locally developed artificial intelligence assistant designed to speed up policy execution and provide instant guidance on rules and procedures. “We’re not just talking about technology; we’re talking about transforming the lives of Nigerians,” President Tinubu said. “With Service-Wise GPT, we’re taking a giant leap towards efficient governance.”
Mrs. Walson-Jack highlighted the conference’s focus on rejuvenating, innovating, and accelerating public service delivery. “This is a defining moment for our public service,” she said. “We’re committed to leveraging technology to improve citizen experience.”
The AI-Powered Service-Wise GPT is expected to enhance policy execution, reduce bureaucratic delays, and improve overall governance. As Nigeria embarks on this digital transformation journey, the impact on public service delivery is anticipated to be significant.
With this launch, Nigeria takes a bold step towards revolutionizing governance, and the world is watching.
